Q: Where do you shop? A: We shop at Publix Supermarkets.
Q: Are there any rental companies that you do not deliver to? A: At this time, we are unable to deliver to Rosemary Beach Cottage Rental Agency and Cottage Rental Agency.
Q: Is there anything you do not deliver? A: We are unable to deliver Alcohol at this time. We also DO NOT deliver ice.
Q: How far in advance should I place my order? A: We recommend placing your order at least 3 days in advance. We monitor orders in queue to ensure appropriate staffing on your delivery day.
Q: Do you deliver on Holidays? A: By special request only. Please contact us prior to placing an order.
Q: How do you get into my vacation house or condo? A: We ask that you supply a door code and/or contact information for who you reserved with. We contact the owner/company prior to delivery to inquire about getting into the house or condo.
Q: Do you guarantee to have my order delivered prior to arrival? A: No. Depending on scheduling, housekeeping, access to your home/condo, weather, and traffic, we are unable to guarantee delivery prior to arrival. It is our goal, however, to deliver your order before you arrive.
Q: Will you accept last minute orders? A: For last minute (under three(3) days prior to arrival) and same day service, an additional $50.00 service fee will be applied during peak season (March – October)
Q: How do I make changes to my order after it has been submitted? A: Call us at 850.744.0044 or email us at Orders@BeMyShopper.com
Q: When can I make changes to my order? A: You can make changes to your order up to 48 hours prior to the delivery date.
Q: What if I’d like to order additional items during my stay? A: Please submit an additional order. Additional orders received after 12:00pm may need to be delivered the following day depending on delivery schedule availability. We’ll waive the $20 expedite fee for additional orders during the same visit.
Q: What if I don’t see the exact item I want on your form? A: Please add it to your order using our “Don’t See A Product Listed” tool.
Q: What if an item I have requested is out of stock? A: Your personal shopper will substitute a similar item. If you have specific substitutions in mind please enter a note for your shopper in the Instructions/Comments field.
Q: What if I have specific dietary or religious needs? A: Please enter a note for your shopper in the Instructions/Comments field for the product. You must let your shopper know if they should select a substitute product that meets a special requirement. If no substitution is acceptable make sure to note “No Substitutions”.
Q: What should I do if there is a problem with my grocery order? A: Your satisfaction is important to us! Please let us know of any issues immediately so that we can work with you to resolve the problem while you are in town.
Q: You did a great job, how can I tell everyone? A: “Like” us on Facebook.